"I chose Mark after doing a lot of research into my options and I was impressed with him and his team from the outset. This was a very difficult case for me and I had originally made up my mind to choose a female solicitor based in London – it’s a testament to Mark’s professionalism, skill and character that I ended up with a male solicitor based in Doncaster. On a professional level, he and his team were always completely informed, courteous and prompt at responding to my – many – queries. On a personal level – and this was a very personal case – I found Mark to be supportive and extremely knowledgeable about the issues surrounding my case which made this difficult process much easier for me. I have no doubts at all that I chose the right person and firm for me and my case.”
“At all times, received sensitive, professional and caring help. At a time when things were very difficult. I will always be grateful for this team's human approach. Thank you!”
“The service I received from Mark and Victoria was excellent. Was always encouraged to make contact if I had any worries, if I was unable to speak to someone straight away, I would get a call back the same day, usually within the hour which I found a great help. I never once felt awkward due to the sensitive nature of the claim, although having to go through the paperwork and having to relive the past was sometimes too much to bear, Mark and Victoria were extremely supportive. I can safely say I was never let down by my team. I now feel I can start to put the dreadful events of abuse behind me and start to move on with my life. Many thanks to you all.”
“I was extremely happy and even though I was behind with letters and correspondence the staff were always helpful. I could have easily given up if I hadn't been so supported. Winning this case has given me strength and confidence that I didn't have to be the victim anymore.”
“I am delighted with the quality of service I received from Mark Hollinghurst and his team. They kept me informed at every stage of the process. Their understanding of the complex issues involved was very impressive. They had a very realistic approach to the case as it developed. They were thorough and efficient through the whole process.”
“I feel so fortunate to have found a solicitor who specialises in therapy abuse as such cases are very complex to comprehend. Being able to express my feelings to Mark who understood and had dealt with similar cases was extremely important and therapeutic during a very difficult time in my life. Thank you to Mark + Victoria for always being so kind and approachable.”
“Although my case was unable to proceed further I have found my contact with you to be very positive experience. You have always acted with openness and sensitivity.”
“Mark and his team at all stages of dealing with my case kept me updated and informed of procedures, dates/costs etc. I was dealt with professionally at all stages either via telephone or face to face interviews. The subject matter was of a sensitive nature, Mark expertly posed questions and gathered material with an excellent empathic manner.”
“Excellent service - very informative and supportive.”
“I am absolutely delighted with Mark Hollinghurst, Victoria Thackstone and the team of Keeble Hawson. Your firm has been patient and incredibly supportive of me for the 3 years that I have been in contact with you. I have been terribly impressed by the honesty, integrity and dedication of the professions who worked on my case. Moreover, they took on my case when many London firms told me there was little hope of success. I am so thankful to both Mark and Victoria, they are the reason that a settlement was reached. I am very happy with and this settlement will enable me to move forward with my life... finally.”
"I am writing to express the high regard that you and your team are held in by this service. The Directors here have recommended your services for many years and have always had exemplary reports about both your legal skills and knowledge, and the detailed understanding of this client group (survivors of professional abuse). We remain impressed by the consistently high standards of client care, sensitivity to the individual and the attention to detail that is needed in these complex cases."